E-mail

E-mail setup: Microsoft Outlook 2010

Before you can send and receive email messages using Microsoft Outlook 2010, you must add and configure an email account. If you have used an earlier version of Microsoft Outlook on the same computer where you have installed Outlook 2010, your account settings are automatically imported.

Outlook supports Microsoft Exchange, POP3, and IMAP accounts. Your Internet service provider (ISP) or email administrator can give you the configuration information that you must have to set up your email account in Outlook.

Add an email account when you first start Outlook 2010

If you are new to Outlook or are installing Outlook 2010 on a new computer, the Auto Account Setup feature automatically starts and helps you configure account settings for your email accounts. This setup requires only your name, email address, and password. If your email account can’t be automatically configured, you must enter the required additional information manually.

Start Outlook.
When prompted to configure an email account, click Next.

To add an email account, click Yes, and then click Next.
Enter your name, email address, and password, and then click Next.

If you enter an email address that ends with hotmail.com or msn.com, you must use the Microsoft Outlook Connector for Windows Live Hotmail to add the email account. For information about how to add these kinds of email accounts, see Use a Windows Live Hotmail account in Outlook.

NOTE When your computer is connected to a network domain for an organization that uses Microsoft Exchange Server, your mail information is automatically inserted. The password box doesn't appear because your network password is used.

A progress indicator appears as your account is configured. The setup process can take several minutes.

If the initial attempt to configure your account fails, a second attempt can be made using an unencrypted connection to the mail server. If you see this message, click Next to continue. If the unencrypted connection also fails, your email account can’t be automatically configured.

Click Retry, or select the Manually configure server settings check box.

After the account is successfully added, you can add more accounts by clicking Add another account.
To exit the Add New Account dialog box, click Finish.

Manually add an email account

Open Outlook 2010.
Click the File tab, and then click Add Account.

Click Manually configure server settings or additional server types and click Next.

Click Internet E-mail and click Next.

Fill in your information:
Use mail.domain.com for both incoming and outgoing mail servers
Select POP3 from Account Type
Full email address for user name and password
Check 'Remember password'
Uncheck 'Test Account Settings by clicking the Next button'

Click More Settings...

Click on the Outgoing Server tab and do the following:
Check 'My outgoing server (SMTP) requires authentication'
Select POP3 from Account Type
Click 'Use same settings as my incoming mail server'

Click the Advanced tab. Verify that the port numbers are set to 110 and 587. Make sure the option for SSL is not selected.

When also using mobile devices:
Select the checkbox for leave copy of message on the server.
Select the checkbox for remove from server after 2 days.

Click OK and then click Finish.

Test the new email account to verify that you can send and receive mail, by clicking Send/Receive.
If you are having difficulties when using the email client, read Troubleshooting issues sending and receiving email.